What’s the use of USPS tracking phone number, anyway? Don’t you already have the tracking number allowing you to track the status of the delivery?
So, what’s the fuss with the phone number? Well, you need to remember that anything can happen to the package – even with your tracking number receipt and everything.
The delivery process is relying on the computer system and it is pretty common to miss out the information.
After all, the people at the post office have to deal with millions of packages on a daily basis. It is quite common that they may easily let a single package slip – not by intention but simply by human error.
USPS Tracking Phone Number: The Different Coverage
If you happen to send the package through the local area and you use the regular services, such as Priority Mail or Parcel Post, you won’t get the tracking number unless you buy the extra service that gives you the tracking number.
Tracking numbers are only available in certain services, like Certified Mail, Signature Confirmation, Registered Mail, and Delivery Confirmation.Read USPS Priority Mail Tracking Service and Feature
International shipping like Global Express, Express Mail, and Global Express Guaranteed also get the tracking number features.
Keep in mind, though, that the tracking number only provides the information of the status of your package (where it has been processed, where it is, etc).
It doesn’t provide any info about reroute or such thing alike. Even the USPS tracking phone number doesn’t provide such information.
It is mostly happening that the information about your package can’t be found in the system or there hasn’t been any further information or details about the delivery.
Of course, you want to know more about your delivery status. And since you can’t find it on the tracking number feature, you want to know the USPS tracking phone number and call them.Read How Do I Talk To A Real Person at USPS
It is pretty common and normal but you also need to remember that having the tracking number is a must. Otherwise, they won’t be able to help you.