If you have not received mail that was included in your Informed Delivery notification, here are some steps you can take:
- Wait a few days. Sometimes there can be a delay between the time that your mail is scanned and the time that it is delivered. Give it a few days to see if the mail arrives.
- Check with your neighbors. Sometimes mail can be accidentally delivered to the wrong address or a neighbor may have received your mail by mistake. Check with your neighbors to see if they have received your mail.
- Contact your local post office. If your mail has not been delivered after a few days, contact your local post office and provide them with the tracking number from your Informed Delivery notification. They can investigate the issue and provide more information.
- File a Missing Mail search request. If your mail has not been delivered after several days and you have contacted your local post office, you can file a Missing Mail search request. You can do this online on the USPS website or by visiting your local post office. The Missing Mail search request will initiate a search for your mail and provide you with updates on the status of the search.
By following these steps, you can take appropriate action to help locate your missing mail.