Online shopper or a shipper who uses DHL as your courier service, you might have encountered situations where you need to track your package but you don’t have a tracking number.
Maybe you lost the confirmation email, or the online shop did not provide you with one, or you just want to check the status of your package without logging in to your account.
Whatever the reason, tracking your DHL package without a tracking number is possible and easy.Show you how to do it using DHL’s website and other methods.
Can You track DHL by Name?
You cannot track DHL by name. You need a tracking number or a reference number to track your DHL package online.
A tracking number is a unique code that identifies your package and allows you to track its location and delivery status. A reference number is a code that you or the shipper assigned to your package when creating the shipment.
You can find the tracking number or the reference number on the confirmation email or invoice that you received from the shipper or online shop.
If you do not have either of them, you can contact the shipper or online shop and ask them to provide you with one.
Alternatively, you can use a third-party tracking website or app, or call DHL’s customer service and provide them with some information about your shipment, such as the shipper’s name, the destination country, the date range, etc.
DHL Package Without Tracking Number
A tracking number is a unique code that identifies your package and allows you to track its location and delivery status.
It usually consists of letters and numbers, and it may vary in length and format depending on the courier service and the type of shipment. For example, some of the tracking numbers used on DHL shipments are:
- 10 digits (e.g. 1234567890)
- Starts with 000, JJD01, JJD00, JVGL or similar (e.g. 0001234567890)
- Starts with GM, LX, RX or up to five letters (e.g. GM12345678901234567)
- Ends with CN, HK or SG (e.g. 12345678901234CN)
You need a tracking number to track your package online using DHL’s website or app, or by calling their customer service.
A tracking number also helps you to verify that your package has been delivered to the correct address and recipient, and to file a claim in case of loss or damage.
How to track your DHL package without a Tracking Number
If you do not have a tracking number, you can still track your package using DHL’s website by using the “Track by Reference” option. This option allows you to track your package by providing some information about your shipment, such as:
Shipment Reference:
This is a code that you or the shipper assigned to your package when creating the shipment. It can be anything that helps you identify your package, such as an order number, an invoice number, a customer number, etc.
Account Number:
This is the DHL account number of the shipper who sent your package. You can find it on the confirmation email or invoice that you received from the shipper.
Destination:
This is the country where your package is being delivered.To track your package by reference, follow these steps:
- Go to DHL’s website and click on “Track” at the top of the page.
- Instead of typing in your tracking number, click on “Track by Reference”.
- Enter your Shipment Reference, Account Number (optional), and Destination in the corresponding fields.
- Select the date range of when your package was shipped.
- Click on “Track” and view the results.
You will see the details of your package, such as its current location, estimated delivery date, delivery status, and proof of delivery (if available).
Track your DHL package without a Tracking Number using other Methods?
If you do not have access to DHL’s website or you prefer other methods of tracking your package without a tracking number, you can try these alternatives:
Contact the shipper or online shop:
The easiest way to track your package without a tracking number is to contact the shipper or online shop who sent your package.
They should be able to provide you with the tracking number or reference of your package, or check its status for you.
Use a third-party tracking website or app:
There are many websites and apps that offer tracking services for various courier services, including DHL. Some examples are TrackingMore, Parcel Monitor, AfterShip, etc.
You can use these tools to track your package by entering some information about your shipment, such as the shipper’s name, the destination country, the date range, etc. However, these tools may not be as accurate or updated as DHL’s official website.
Call DHL’s customer service:
If none of the above methods work for you, you can always call DHL’s customer service and ask them to track your package for you.
You will need to provide them with some information about your shipment, such as the shipper’s name, the destination country, the date range, etc. You can find the contact number of DHL’s customer service in your country on DHL’s website.
Why is my DHL tracking number not showing up?
There are several possible reasons why your DHL tracking number is not showing up on their website or app. Some of them are:
- The carrier hasn’t accepted your package yet.
- The package are improperly marked or damaged.
- Your tracking number is incorrect, invalid or hasn’t been properly scanned.
- Your tracking number has expired and removed from the carrier’s system.
- The DHL shipment hasn’t passed a scanning progress location yet.
- The DHL shipping service chosen doesn’t feature end-to-end milestone tracking.
To resolve this issue, you can try the following steps:
- Make sure you entered the correct tracking number in the correct format. For examples of the tracking numbers used on DHL shipments.
- Contact the shipper or online shop who sent your package and verify that you have the correct number and that they have shipped your package.
- Use the “Track by Reference” option on DHL’s website, which allows you to track your package by providing some information about your shipment, such as the shipment reference, the account number, and the destination.
- Use a third-party tracking website or app, such as TrackingMore, Parcel Monitor, or AfterShip, which may have more updated information about your package. However, these tools may not be as accurate or reliable as DHL’s official website.
- Call DHL’s customer service and provide them with some information about your shipment, such as the shipper’s name, the destination country, the date range, etc. You can find the contact number of DHL’s customer service in your country .
Conclusion
Tracking your DHL package without a tracking number is possible and easy. You can use DHL’s website and choose the “Track by Reference” option, or you can use other methods such as contacting the shipper or online shop, using a third-party tracking website or app, or calling DHL’s customer service.
By tracking your package without a tracking number, you can ensure that your package is on its way and will arrive safely and on time.
