Post office in Phenix City, Alabama
Address: 1310 9th Ave, Phenix City, AL 36867, United States
Phone: +1 800-275-8777
usps phenix city al reviews
Had to go in to pick up a package – the ladies at the desk were very nice the whole time I was there (to me and other customers). All these 1 star reviews appear to be related to the mail carriers but my mailman is great as well.
This place is AWFUL. Let’s start off with 4 misplaced packages. 2 packages delivered to the wrong addresses. The phone line to this fine establishment doesn’t work. When I visited in person, I was treated like I was the scum of the earth and given the run around. The employees hired by the government to work here should be fired. Terrible customer service and the job isn’t hard at all. LAZY LAZY LAZY. If I could give them 0 stars I would.
Made one attempt to deliver a package and didn’t even come to my house saying couldn’t access my driveway. I live in town on a cross street. Didn’t even try to come to the house and now I have to go pick up the package. Poor customer service.